Need to write a paper answering the following question: You are on the elevator

Need to write a paper answering the following question:
You are on the elevator
with the CEO of one of the airlines that were impacted by the Article. [article link]
The CEO
mentions that they do not know how exactly to handle the issue. They ask for your
advice because you mentioned that you are a Quality Manager consultant. Using
your knowledge about TQM principles and techniques that you have learned. What
would you say to the CEO?
Requirements: [Paper will have plagiarism check]
Title
Page
Content
Reference
page
Must follow APA format
Resources
– YouTube video 1
– Youtube video 2
– attached PDF